ZnamIQ

Delete your ZnamIQ account

You can delete your ZnamIQ account in the app or by email. Deletion is permanent and cannot be undone.

Option 1: In the app

  1. Open ZnamIQ and sign in to the account you want to delete.
  2. Open Profile.
  3. Tap Delete account.
  4. Confirm with Delete.

Your account is deleted immediately and the app signs you out.

Option 2: By email

If you cannot use the app, send a deletion request to support@znamiq.app from the email address of your ZnamIQ account.

Email a deletion request

  1. We reply to the email address of the account and ask you to confirm that you want the account deleted.
  2. You confirm by replying to that email.
  3. We delete the account and tell you when it is done.

Never send us a password, a sign-in code or a sign-in link. ZnamIQ does not use passwords, and we will never ask for a code or link. Only requests from the account's own email address are accepted.

What is deleted

  • Your account: email address, account id and sign-in sessions.
  • Your username.
  • Your ZnamIQ ratings for all categories.
  • Your signed-in solo quizzes, including the questions you were given and your answers.
  • Your part in every duel: your answers, score, result and progress.
  • Your matchmaking searches.
  • Direct challenges you sent or received.

What remains

  • Other players' duel history: a duel you played stays in your opponent's history with its date, category and final score, including your score. You are shown there as "Deleted player"; your username and account are no longer linked to it.
  • Question statistics: per-question counts of how often a question was answered and answered correctly. They are not linked to you.
  • Data on your device: ratings saved on the device and your language choice are not part of the account and stay on the device. To remove them, uninstall the app or clear its storage.
  • Backups and logs of our providers may contain deleted data until they are replaced or expire under the provider's own cycle.
  • Email requests: if you asked by email, we keep that correspondence as long as needed to handle the request.

More details are in the ZnamIQ Privacy Policy. Questions: support@znamiq.app